Terms & Conditions

Hereafter A & K Limousine hire shall be known as the Company and the person named overleaf, and/or the person signing the confirmation shall be known as the Hirer. It will be deemed that the Hirer accepts responsibility by himself/herself for every person in his/her party and fully agrees to the conditions of hire as follows:

1. A) All bookings are by pre booking only and must be confirmed with a deposit before it is accepted as a positive booking.
B) On all short-term bookings payment must be made in advance at least 7 days beforehand for cheque payment or cash one day prior to commencement of the journey.
2. A) In the event of cancellation, any deposit paid would be forfeited.
B) No refund will be given on full payments made by the Hirer if cancellation is made after the 7 day period stated above.
3. No responsibility can be accepted for adverse weather conditions (i.e. snow, flooding etc), which may cause delay or cancellation of a booking, by the Company.
4. Whilst ever effort is afforded to the service ability of the vehicle, no responsibility can be accepted for, mechanical, electrical or material breakdown however caused. In this unlikely event, every effort will be made for the immediate repair to the vehicle so that the journey can continue or the Hirer will be transferred to another vehicle/s and any reasonable extra costs will be borne by the Company or refund given.
NOTE: In the event of conditions 3 & 4 or any other breakdown and/or accident, no responsibility will be accepted for missed connections/flights or functions. However so caused.
5. In the event of a breakdown or accident to the vehicle booked prior to the date of the booking, every effort will be made to supply a similar or alternative vehicle/s at the Company's discretion, if this is not acceptable to the Hirer a refund will be made of money's paid.
6. The Company reserves the right at any time to change/replace or renew the vehicle/s booked or advertised in order to maintain the Company's high standard. The replacement vehicle would be of the same type as originally booked and duly notified to the Hirer.
7. The consumption of Hirers own food/food products and such like, is not permitted inside the vehicle.
8. The supply of alcoholic and soft drinks by the Company may only be consumed within the vehicle and must not be removed from it at any time. Hirers are not permitted to supply their own drinks unless by special arrangement with the Company. Under no circumstances whatsoever will alcohol be served to any person under the age of 18, if there are any doubts about age, proof will be required. The Company or its representative (e.g. chauffeur) reserves the right to refuse service of alcoholic drinks to the Hirer or any of his/her party if deemed to be to intoxicated to behave in a manner which may be detrimental to other persons or to the vehicle and its contents.
9. The Hirer (as assigned) shall be fully responsible and liable for any damage caused both inside or outside the vehicle by the Hirer or any member of his/her party, however so caused. The Hirer will agree to be liable for the total retail costs of the repair and the Company will determine the location of the repair. In addition the Hirer will be liable to pay the Company a fixed rate (determined by the Company) whilst the vehicle is out of commission for such repairs, plus any further incurred losses i.e. lost bookings.
10. The Company or its representative (e.g. chauffeur) reserves the right to refuse entry to the vehicle to any person/persons they deem unfit for whatever reason and can refuse to continue the journey if any person/persons behave in a manner which may be detrimental to other persons or to the vehicle and its contents. In this event no refund will be given.
11. A £100.00 valeting charge will be levied and payable on demand, through misuse by the Hirer or his/her party, from food, drink or illness or whatever the retail cost may be if in excess of this amount to rectify the damaged caused.
12. Any extra requests or alterations to the booking (i.e. additional pick-ups, change of venue causing extra mileage or time) not made at the time of booking/confirmation cannot necessarily be entertained, although every effort will be made to meet these requirements, a charge may also be incurred.
13. Once a booking is made and confirmed and deposit paid, the price quoted to the Hirer will not be subject to alteration unless there is a deviation from the details of the booking (see condition 8, 9, 11, 12).
14. The limousine is checked after every booking and any CD/DVD found to be missing then a cost of £20 (twenty pounds) will be charged to the Hirer
15. Hire time will be deemed to have started from the first pick up to the time they return.
16. The Hirer is liable for all glassware breakages at a replacement cost of £10.00 per item.
17. Any overrun booked time must be paid for at the time of rental in cash (full hours only) at £75.00 per hour.
18. All our limousines have been designated NON SMOKING. Any infringement of this policy will deem rental invalid and all moneys paid will be forfeited and the rental terminated immediately. (THE SAME APPLIES TO ANY SIGN OF DRUGS)
19. Gratuity is not included in the hire as we feel it is the customer’s discretion on this matter.
20. Vehicle rental includes all tolls, fuel, parking and is supplied with complimentary bottle of bubbly.
21. By signing and returning this form, the Hirer has entered into a binding contract with the Company.
22. Please make sure your cheque is made payable to Dargues limousines and send it to 40 High Jobs Hill, Crook, County Durham, DL15 0UL.